February 9, 2022 Oncue®, the leading software and booking service for the moving industry, announced that Olde World Movers of Euless, Texas was its fourth winner of the Oncue Mover Of The Month Award. Olde World Movers was chosen for the honor among the hundreds of Oncue customers for their long-time commitment to quality customer service and achievement of strong sales growth year over year.
The company, founded as Olde World Transport and Storage by Erich Horder and Teresa Mitchell-Horder in 1998, has grown to include a fleet of nine trucks, an in-house sales team of three, an office manager, a dispatcher and 25 movers, making it a major presence in the Dallas-Fort Worth metropolitan area.
Teresa attributes Olde World’s success to their unique approach of treating each customer and their belongings as their own, with the ultimate goal of customer satisfaction and lifelong relationships. “Our slogan is, ‘we deliver what others promise,’” said Teresa. The company has also focused on finding the right partners to achieve growth and customer satisfaction, and in the early days of operations, turned to Oncue to answer calls and alleviate the sales manager’s workload.
By relying on Oncue to answer all calls, Olde World Movers was able to maximize return on investment in advertising, consistently converting missed calls into paying customers. The partnership with Oncue has allowed the company to deliver top-notch customer service, seven days a week, fulfilling their commitment to excellence.
“We’re honored that Olde World Movers has chosen Oncue as its partner in growth and equally honored to award them our Mover of the Month award,” said Kate DeWald, CEO of Oncue.