This year, at least 40 million Americans will move. That’s roughly 10 percent of the entire U.S. population. For moving companies, this is great news, given that most households that move will turn to movers for help.
If you run a moving company, no doubt you’d like to get as much business as possible this year. One way to do so is by distinguishing yourself from the other players in the industry. But in a sector with 18,290 movers, how do you stand out?
One way to do so is by using moving company software. In this post, we’ll show you ways this software can help you stay ahead of the competition.
You Enjoy Increased Efficiency
There are numerous processes involved in moving, from booking appointments to packing and loading the truck. Moving company software helps streamline all of these processes so that they can be completed more quickly and efficiently.
As a result, it’s easier to reduce the length of the typical move. This means you’ll be able to handle more moves per day, which will lead to increased profits.
In addition, moving company software often comes with built-in GPS tracking. This allows you to keep track of your trucks in real-time, which can help you avoid costly delays.
Moving Software Can Reduce Costs
Moving company software can also help you reduce your overall costs. For example, many moving companies use paperless billing systems to save on printing and mailing costs.
There are also costs associated with managing a fleet of trucks. Moving company software can help you keep track of maintenance and repair costs, as well as fuel consumption. This information can be used to improve your fleet’s efficiency and reduce your overall operating costs.
You Get Enhanced Lead Capture
With all the competition in the moving industry, it’s important to ensure that you’re doing everything you can to capture leads.
Moving CRM software can assist you in this by providing tools for tracking and measuring the effectiveness of your marketing campaigns. This information can be used to adjust your marketing strategy, so you’re focusing on the channels that are generating the most leads.
In addition, moving company software can help you capture leads from your website. Many moving company software packages include forms that allow visitors to request a quote or schedule a consultation. These leads can then be followed up with automatically generated emails or phone calls.
There’s Better Collaboration Among Your Team
Moving software can also help you improve collaboration and share information within your company. For example, if you have multiple salespeople working on the same account, they can use the software to share information and tasks. This ensures that everyone is on the same page and prevents duplication of effort.
In addition, cloud-based software for moving companies often includes a customer database. This allows you to store information about your customers so it can be easily accessed by anyone in your company. This is especially useful for moving companies that have a lot of repeat business.
Faster Access and Retrieval of Essential Information
Companies that have yet to implement moving company software often find it difficult to retrieve information. This is because the information is spread out across multiple systems, such as customer databases, accounting software, and email.
Moving company software can help you overcome this problem by providing a central repository for all of your moving-related information. This makes it easy to find the information you need when you need it.
On-Site Estimate Capability
When customers come to your website looking for moving services, they want to be able to get an estimate of the cost of their move. While you could provide this information manually, it’s much easier to use moving company software that includes on-site estimate functionality. This way, customers can get an instant quote without having to contact your company directly.
In addition, on-site estimate functionality can help you capture leads from your website. When customers get an instant quote, they’re more likely to contact your company to schedule a moving date.
You Get Electronic Bills of Lading
Another benefit of moving company software is the ability to generate an electronic bill of lading. This document is used to track the details of a move, such as the origin and destination of the client, the dates of the move, and the type of goods being moved.
Having an electronic bill of lading can be very helpful if you need to file a claim for lost or damaged goods. This document can be used as evidence to support your claim.
Moving Software Affords Eco-Friendliness
One of the things you get to eliminate or drastically reduce when you use moving company software is the need for paper. This helps you become more eco-friendly, which is something that’s important to many moving companies.
In addition, using moving company software can help you save money on printing and postage costs. This is because you can send documents electronically instead of mailing them.
You Get Greater Customer Satisfaction
Great customer service has become a major differentiator in the moving industry, and moving company software can help you deliver outstanding customer service.
For example, many moving company software packages include features that allow you to track the status of a move. This information can be used to keep customers updated on the progress of their move.
In addition, some moving company software packages include customer portals that allow customers to access their account information, make payments, and schedule appointments.
By using moving company software, you can provide your customers with the level of service they expect and deserve.
Leverage the Power of Moving Company Software to Grow Your Company
Overall, moving company software can help you run your moving company more efficiently and effectively. By automating tasks, capturing leads, and improving collaboration, this software can help you grow your business and improve your bottom line.
Are you in the market for reliable moving software that helps grow your company? Get in touch with us today and learn how Oncue’s solutions can help.
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