Every year, Memorial Day weekend signifies the start of the busy season for moving companies. Between students moving out of college, families relocating after the school year, and the unofficial start of summer, demand for moving services spikes tremendously during this three-day weekend. In fact, the day after Memorial Day is known in the industry as “Crazy Tuesday” because of the surge in demand. Read on for some tips on how to handle the Black Friday of moving and prepare your business for the start of the busy season.
Whether your crew is scheduled for back-to-back moves, or you’re expecting the phone to be ringing off the hook, it’s important for you and your team to remain organized from the get-go. Make sure you’re taking the time to maintain quality operations, from not rushing moves to logging details correctly in your scheduling system (tip: Oncue’s platform allows for quick and easy scheduling of moves, leaving you time to focus on main operations).
It’s easy to get overwhelmed during busy days. It’s important to keep your crew (and yourself) in good spirits. Bring in some sweet treats as a quick break, or schedule a cocktail hour for the end of the work day. A positive attitude is infectious – and happy customers are far more willing to leave a positive review.
Capitalize on Demand
The busy season is a perfect time to start maximizing your moving company’s revenue. Don’t be afraid to raise your rates by a small percentage. Additionally, consider setting up special rates for weekends, holidays, and other high demand days. For more tips read our article on maximizing revenue during the busy season.
The busy season can be a time of amazing growth and profitability for your business. Get in touch today to find out how Oncue can help you take advantage of the high demand and take your moving company to the next level.