Prior to onboarding, you will receive a payment link, which will include a brief review of our terms and an opportunity to set up payment information. Initial payment will include the month one subscription fee (or year one annual fee if that option is selected). Subscription fees will be automatically deducted on a monthly (or annual) basis, on the same day of the month (or year) as your initial payment was made. Any changes to your plan must be confirmed via email and will take effect one month after the date of the email.
When using Oncue to process credit card payments, the Credit Card company will pay you directly for any deposits/move totals you receive. In cases where dispute resolution is required, if you win the dispute, Oncue will charge a $15 fee for handling. If you lose the dispute, Oncue will charge a $15 fee for handling the dispute and the Credit Card Processor will debit the move amount from your Stripe balance.